Hang tag questions and answers
The questions buyers ask most, grouped by stage of the order. If yours is not here, call or email and we answer it directly.
Ordering
Send the quote form with your tag size, stock and quantity. We reply with a price and prepare a proof.
Prices start from $0.30 per unit. Size, material, quantity and finish set the exact figure, which we confirm in the quote.
Yes. List each design in your request and we quote and proof them together.
Yes. Tell us which order to repeat and we reuse the approved artwork.
Use (503) 461-4788 for a call or a WhatsApp message. Questions with attachments are easier by email at info@thehangtags.com.
Artwork and proofs
No. Our design help is free, and a logo plus your text is enough to start.
Vector files such as AI, EPS, SVG or PDF print sharpest. High-resolution PNG or JPG also works.
The proof shows your tag at size with the hole position, text and colors as they will print.
Revisions are unlimited and free until you approve.
Your tags go into production, which takes 4–6 business days.
Materials and printing
14 pt, 16 pt, 18 pt, 24 pt and 32 pt cardstock, plus kraft board, uncoated textured stock and recycled-content stock.
Yes. We print full color CMYK and Pantone, and white ink on kraft or dark stock.
Matte, gloss and soft-touch lamination, spot UV, foil stamping, embossing, debossing and edge painting on thick tags.
Yes. A metal grommet or eyelet reinforces the punched hole so the string does not tear through.
Cotton string, jute, satin ribbon and elastic loops, plus safety pins and plastic loop pins.
Shipping and returns
Tags spend 2–3 business days in transit after they ship.
Orders bound for the US, UK, Canada or Australia ship free of charge.
Yes. You receive a tracking email when your order ships.
Yes, as long as the order has not been dispatched. Contact us as soon as you know.
Photograph the damage and email it to us inside 10 days. Damaged, defective or misprinted tags get reprinted or refunded.